IBSng II - DialUp

IBSng II Facilities list Special for DialUp service

Quick and easy installation of IBSng II software
  • Quick and easy installation and updating of the software
  • Hardware is independent of a license and is easy to change
  • Transferring, installing and updating IBSng II can be done independent of  Parspooyesh Company
  • Easy transfer of users from any other online accounting program to IBSng
  • Load Balancing capability on several independent servers based on different users (Clustering / High Availability)
  • Distribution of users of different centers on different servers in high traffic situations
  • Automatic Failover capability
  • Firewall subsystem- limits users access to a set of specific sites
General features of IBSng II Software
  • Integrated accounting of SMS, LAN, ADSL, Wireless, VoIP, Dialup services
  • Capability of integrating with Mail Server
  • Supports IN (telecommunication and non-telecommunication)
  • IVR support (Announcement of remained credit to user and reporting the reason of disconnection)
  • Web based program
  • Capability of working with all connection systems (RAS):
  • Asterisk, BSAE, Chilli Spot, Cisco Routers, Cisco VPDN, Generic,  Datang BSAE, Huawei A8010, GunGk,  MaxTNT, MVTS, Persistent LAN, Mikrotik, Port Master, Total Control, Huawei NE, Huawei A8010, Cisco IN Port Slave, Quintum Tenor, SER, Pppd, PPPOE, PPTP, Access Servers, Elacs800, elacs Capability of defining a new router
  • Cisco routers support from Re-Online operation
  • Supports Radius, XML RPC, Digest, MPPE, MS-CHAPV2 CHAP, MS-Chap, PAP protocols
  • Determines the program function through limiting users consumption in case of having negative credit
  • Post Paid users to limit consumption of their negative credit
  • Safe and simple Backup and Recovery of information via WEB
  • Exporting reports in Excel, CSV, XML, PDF and HTML formats
  • Archiving high volume reports as TXT file
  • Provides a web history
  • Supports unlimited number of users (tested simultaneously with 10,000 on-line user)
  • Load System controlling
  • Preventing attacks o case of an invalid password
  • Implements online integrated support system of OTRS with IBSng
  • Issues pre-invoice and invoice
  • Sends  birthday message to customers
Payment can be done in three different ways:
  • Manual
  • Through Voucher Cards
  • Online (through Web)
DialUp special facilities
  • Defining various cards
  • Limiting user connection time can be assigned as:
    • A specific range of hours in aday (e.g. various night and day cards)
    • A  specific date (e.g. National Holidays)
    • Certain days in a month (e.g. cards for special days of the month)
    • Certain days in a week (e.g. cards for Fridays)
    • Certain days in a year (e.g. cards for special occasions of the year)
  • Limiting users to connect to a specific RAS or Port
  • Supporting Post-paid users
  • Providing promotions and bonuseson Internet cards (Cards with 30 days credit which are not necessarily hierarchical )
  • Periodical users
Production management of Internet cards
  • Capability of creatingrandom, hybrid, and ordered Username and Password
  • Possibility of making a card automatically and as a group and providing Username and Password list and production serial number generated as CSV and PDF files for printing and internet cardso
  • Capability of addingUsername and Password via a file incsv format
  • Setting the system to be case sensitive
  • A commonUsername and Password can be used for different services (e.g. Internet service and VoIP)
  • Possibility of simultaneous changingof card information
  • Resettable Username and Passwordo
  • Changingcredit
  • Changing the serial number
  • Determining credit card expiration date following the first connection
  • Determining expiration date since the creation of the user
  • Restricting user access tochange password
  • Possibility of limiting user connection time after each Login (special for offering free service on certain days)
  • Adding credit via Voucher cards
Group operations
  • Group deleting of users
  • Increasing/decreasing anddetermining credit for a group of users
    • For example: When a wrong amount of credit is added to a group of users, it can be corrected easily.
  • Sendingelectronic messages to a group of users
  • Change the expiration
  • Disconnection ofa group of online users
  • Deactivate accounts
  • Modify services
Virtual service providers (resellers sub centers)
  • Defines an unlimited number of virtual servers as hierarchical in different layers
  • Limits the accessibility of each server to its users
  • Determination of deposit for each server set to limit the servers in the lower level based on User definition or Card
  • Determination of accessibility level for function of managers of each center by managers of the same level or higher levels
  • Capability of defining various operators with different levels of access
  • Giving report of the details of managers performance, operators in the program or on the customers to the servers at higher levels
  • Selling of services with different prices to servers at lower levels
  • Limiting customer credit consumption
  • limiting the number of online customers of each of servers
  • Representation of on-line customers according to each separate server
  • Limits the bandwidth consumption of each center
  • Terminates a certain account and disconnects it from the server and its users
  • Representation of online customers graph and bandwidth consumption of each server separately
Hierarchical managers and operators
  • Determination of access levels for each manager performance by the directors of the same level or higher level in the centers
  • Capability to defining different operators with different levels of access
  • Providing detailed report of managers, operators and resellers’ the performance in the plan or on the customer at higher levels of  service providers
  • Displays a list of on line supervisors and operators of the software
Monitoring facilities
  • Online staff reports
  • Provides different and useful reports of online staffs along with connection details such as IP Address and MAC Address
  • Ability to disconnect online users as a single staff or a group
  • Reports the particular number of online staff in a certain period
  • Showing diagram of the number of online staffs separately for each section
  • Filtering online users list based on different parameters such as Username، ISP، RAS and physical place
  • Showing online users based on separate resellers
  • Showing online users based on each separate service(Dialup، Wireless، ADSL،IN services )
  • Reports the reason of disconnection if any
  • Provides bandwidth consumption diagram for each staff
  • Provides staff’s web history
  • Providing Dynamic diagram of the number of online personnel
  • Console of connections report
Management reports
  • A general report of the overall system status in a page at dail/weekly/monthly basis including volume and credit consumption reports for each separate service provider, RAS ,each group or each service.
  • Detailed reports of operators and resellers performance in the program (the most detailed report of staff profile changes or preformed service by them)
  • Credit report consumption based on volume and any of the resellers in a desired timeframe
  • Customer Credit Report (based on Caller ID or Username) which have the most application (for example consider special discount or give bonus cards to them)
  • Report of cards or users made in a specific time frame
  • Provides a list of users that has been finished for a long time or before a certain time in the past (e.g. 7 days before
  • Provides a dynamic report of the list of staff’s web browsing history
  • Provides reports of successful connections as well as the unsuccessful ones
  • Detailed reports of users connections in a desired timeframe
  • Reports on customer credit o service changes by operators or resellers
Providing a circle graph of:
  • Staff connection time
  • Internet usage
  • RASs usage
  • Resellers Usage
  • Provides reports of successful and unsuccessful connections
  • Providing a report of using credit by staff in order in order to find the highest consumer
Special accounting reports
  • Report of user volume consumption amount in the desired timeframe
  • Report of users who had the most time, credit or volume consumption
  • Report of user connection time
  • Report of users charged their credit in a desired timeframe
  • Report of user consumption and changes by providers
  • Report of user consumption and changes by themselves
  • Report of group changes or user charging rule
  • Report of users whose credit has been ended
  • Report of users whose credit has been ended
  • Report of Post Paid users
Users searches
  • Searches users based on their Username and/or Serial Number
  • Searches users in a group or in a list of a specific service
  • Searches users with zero credits
  • Representing users of each representative
  • Searches users with a specified credit/expiry date
  • Provides a list of users who have been assigned a particular date limitation
  • Provides a list of unused cards
Shell facilities
  • Displays company’s logo on top of each page
  • Option o choose from all types of date display
  • Bilingual designs on Interface of IBSng II software
  • Determines the number of rows for report display formats
  • Displays reports in formats: CSV, XML, PDF and HTML
  • Ability to select titles that will be displayed in the report
Facilities available through the WEB in the users’ level
  • Online payments using debit/credit cards
  • Payments through Voucher cards
  • Displays invoices and pre invoices
  • Estimates the remained time on a account
  • Online graph representation of bandwidth consumption
  • Troubleshoots and displays reason(s) of disconnection and errors
  • Provides changes made on user’s credit by the service provider
  • Network manager can communicate with staff through sending messages
  • Provides dynamic chart of bandwidth consumption (by IBSng Dialer software) and previous charts
  • Sends messages to Network managers
  • Detects and displays problems in OTRS (Online Support)
Integrated system with Mail
  • Sends group SMS
  • Limits disk space
  • Displays the free space on disk for each user
  • Supports POP3, POP3 Over SSL,IMAP, IMAP Over SSL,SMTP and SASL Authentication protocols
Error
  • Unable to load Cache Storage: database
  • Unable to load Cache Storage: database

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Support and maintenance unit of Parspooyesh Company provides 24 hour services in order to enhance customers' trust and satisfaction.  Any critical problems can be addressed at any time of a day. Our caring technical support team will fix any problem within the shortest time and restore system to function properly without any defect.Parspooyesh support services include: Online support - Help Desk Wiki - (Guiding and training software application, software notices and reforms) Forum - (Communication forums for sending and receiving answers of frequently asked questions) ...More